User experience design

juːzər ɪkˈspɪəriəns dɪˈzaɪn
English designtechnologyusabilityuser-centered+2 til

Definisjon

Prosessen med å forbedre brukertilfredsheten ved å forbedre brukervennligheten, tilgjengeligheten og gleden som tilbys i samhandlingen mellom brukeren og produktet.

Synonymer3

user-centered designinteraction designusability engineering

Antonymer1

none

Eksempler på bruk1

1

User experience design is crucial in web development; Effective user experience design can significantly boost customer satisfaction; Companies are investing more in user experience design to stay competitive.

Etymologi og opprinnelse

The term "user experience" emerged in the 1990s, coined by Don Norman, who was a cognitive scientist and design advocate. "Design" comes from the Latin "designare," meaning to mark out or to devise.

Relasjonsmatrise

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"ABC-Analyse (Strategic Method of Inventory Management)"

are distinct concepts used in different fields

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annonsemedier

"Annonsemedier," or advertising media, shapes user experience design by influencing how users perceive and interact with products, blending visual appeal and functionality to enhance engagement and satisfaction.

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annonsetekst

User experience design and annonsetekst (advertising text) are connected through their shared goal of effectively communicating messages that engage and guide the audience, ensuring that the interaction—whether with a product or an advertisement—is intuitive and compelling.

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a/b-test

User experience (UX) design focuses on creating intuitive, engaging, and efficient interactions for users, aiming to optimize satisfaction and usability. A/B testing serves as a critical empirical method within UX design to validate design hypotheses by comparing two or more variants of a design element (such as layouts, calls-to-action, or content) to determine which performs better against specific business or marketing goals. In marketing and digital strategy, UX design decisions directly impact conversion rates, user retention, and engagement metrics, but assumptions about what works best can be subjective or biased. By implementing A/B tests, businesses can quantitatively measure the impact of different UX design choices on key performance indicators (KPIs) such as click-through rates, sign-ups, or purchases. This iterative feedback loop allows UX designers and marketers to refine interfaces based on real user behavior rather than intuition, leading to data-driven improvements that align user needs with business objectives. Moreover, A/B testing helps prioritize UX enhancements that deliver measurable ROI, making it an indispensable tool for validating design changes within broader digital strategies focused on growth and customer experience optimization.

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Social media monitoring software

Social media monitoring software enhances user experience design by providing insights into user feedback and preferences, allowing designers to create more engaging and tailored digital interactions.

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Ad copy

Ad copy and user experience (UX) design are intertwined in shaping the customer journey from initial awareness to conversion. Effective ad copy sets expectations by clearly communicating value propositions, benefits, and calls to action that align precisely with the UX design of the landing page or digital touchpoint. When ad copy promises a specific offer or experience, UX design must deliver on that promise through intuitive navigation, fast load times, and seamless interaction flows. This alignment reduces cognitive dissonance, lowers bounce rates, and increases conversion rates. Practically, marketers and UX designers collaborate to ensure that the messaging tone, visual hierarchy, and content structure in ad copy are reflected and reinforced in the user interface and experience. For example, if ad copy emphasizes simplicity and speed, the UX design should minimize friction points such as lengthy forms or confusing menus. Additionally, data from UX analytics (like heatmaps and session recordings) can inform ad copy refinement by revealing which messages resonate or cause drop-offs, enabling iterative optimization across both disciplines. Thus, ad copy and UX design form a feedback loop where copy drives user expectations and UX validates and fulfills them, creating a cohesive and persuasive digital marketing funnel.

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Markedsplan

User experience design and a marketing plan both focus on understanding and enhancing the interaction between a target audience and a product, ensuring that user needs and preferences drive strategic decisions for effective engagement and satisfaction.

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Attribution modeling strategy

Attribution modeling strategy and user experience design both aim to optimize interactions, as the former analyzes consumer behavior to understand marketing effectiveness, while the latter enhances user journeys to improve satisfaction and engagement.

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Backlink

User experience design and backlinks both focus on enhancing digital interactions, as effective backlinks improve website navigation and authority, ultimately enriching the user's journey online.

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Account based marketing (ABM)

User experience design (UXD) and Account Based Marketing (ABM) intersect critically in delivering highly personalized, targeted digital interactions that drive engagement and conversion within key accounts. ABM focuses on tailoring marketing efforts to specific high-value accounts, requiring deep insights into the unique needs, pain points, and decision-making processes of those accounts. UXD operationalizes these insights by crafting customized digital touchpoints—such as personalized landing pages, account-specific content hubs, and intuitive navigation flows—that resonate with the targeted stakeholders. This alignment ensures that when an ABM campaign directs a key account to a digital asset, the experience feels relevant, seamless, and compelling, increasing the likelihood of engagement and progression through the sales funnel. Furthermore, UXD principles enable continuous optimization of these account-specific experiences through data-driven testing and feedback loops, allowing marketers to refine messaging and interface elements based on actual user behavior within target accounts. In essence, UXD translates ABM’s strategic account insights into concrete, user-centered digital experiences that enhance account engagement and conversion rates, making the marketing efforts more effective and measurable.

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