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Customer data platform (CDP)vsBrukertesting

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Brukertesting, which focuses on understanding user experiences and interactions, provides valuable insights that can enhance a Customer Data Platform (CDP) by ensuring that customer data is gathered and utilized in ways that align with user needs and preferences.

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Brukertesting

substantivbruːkərˌtɛstɪŋ

The process of testing a product or service with real users to gather feedback and improve usability.

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Customer data platform (CDP)

nounˈkʌstəmər ˈdeɪtə ˈplætfɔrm (C.D.P.)

A software solution that aggregates customer data from multiple sources into a unified database, enabling enhanced analysis and personalized marketing strategies.

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