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Call tracking softwarevsChatbot

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Chatbots and call tracking software both enhance customer engagement by capturing and analyzing interactions, turning conversations into actionable insights for businesses.

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Call tracking software

nounkɔːl ˈtrækɪŋ ˈsɔːftwɛr

A type of software that enables businesses to monitor and analyze phone calls, commonly utilized for marketing and customer service purposes.

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Chatbot

nounʧætˌbɑt

A software application designed to simulate human conversation through text or voice interactions.

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