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Customer Journey DesignvsAlgoritme
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"Algoritme" and "Customer Journey Design" intersect through the use of data-driven algorithms to enhance and personalize the customer experience at each stage of their journey.
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Algoritme
nounælˈɡɔːrɪtəm
A process or set of rules to be followed in calculations or other problem-solving operations, typically executed by a computer.
Customer Journey Design
nounˈkʌstəmər ˈdʒɜrni dɪˈzaɪn
The process of mapping and designing the various steps and interactions a customer experiences with a brand or service, aimed at enhancing customer satisfaction and loyalty.