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Marketing campaignvsCustomer Service Chat Software
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Both 'Customer Service Chat Software' and 'Marketing campaign' are essential tools for enhancing customer engagement, as the former facilitates real-time interaction while the latter drives awareness and interest in products or services.
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Customer Service Chat Software
nounˈkʌstəmər ˈsɜrvɪs tʃæt ˈsɔftwɛr
Software that facilitates real-time communication between businesses and customers through chat, providing support and assistance.
Marketing campaign
noun/mɑrˈkɛtɪŋ kəmˈpeɪn/
A coordinated series of actions designed to promote a product or service through various media channels.