Begrepsammenligning
KundereisevsPersonalization
Relasjonsforklaring
The term 'Kundereise' (which translates to 'customer journey' in German) highlights the importance of mapping individual experiences, while 'Personalization' focuses on tailoring those experiences, together forming a seamless narrative of understanding and meeting customer needs.
Begrepsammenligning
Detaljert oversikt over begge begreper
Kundereise
verbkuhn-deh-rye-zuh
a journey or trip focused on the experience of learning and personal growth, often associated with self-discovery
Personalization
nounˌpɜr.sən.əˈlaɪ.zə.ʃən
The process of customizing or tailoring a product, service, or experience to meet the specific needs or preferences of an individual.