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Call center automationvsSocial media marketing strategy

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Call center automation enhances customer experience through streamlined support, which can be amplified by a social media marketing strategy that engages users and fosters brand loyalty.

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Call center automation

nounkɔːl ˈsɛntər ˌɔːtəˈmeɪʃən

The use of technology to automate interactions and processes within a call center, enhancing operational efficiency and customer service.

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Social media marketing strategy

nounˈsoʊʃəl ˈmiːdiə ˈmɑːrkɪtɪŋ ˈstrætədʒi

A comprehensive plan for leveraging social media platforms to achieve specific marketing objectives and engage with target audiences effectively.

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