Begrepsammenligning
Target audiencevsCustomer Journey Design
Relasjonsforklaring
Customer Journey Design tailors experiences to guide potential buyers through their decision-making process, ultimately aligning with the specific needs and preferences of the target audience.
Begrepsammenligning
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Customer Journey Design
nounˈkʌstəmər ˈdʒɜrni dɪˈzaɪn
The process of mapping and designing the various steps and interactions a customer experiences with a brand or service, aimed at enhancing customer satisfaction and loyalty.
Target audience
nounˈtɑːrɡɪt ˈɔːdiəns
The specific group of individuals that a product, service, or message is designed to reach.