Begrepsammenligning
Customer journeyvsettermarkedet
Relasjonsforklaring
"Ettermarkedet," meaning the aftermarket in Norwegian, symbolizes the stages of the customer journey that focus on post-purchase services and support, highlighting the importance of ongoing customer engagement to enhance satisfaction and loyalty.
Begrepsammenligning
Detaljert oversikt over begge begreper
Customer journey
substantivˈkʌstəmər ˈdʒɜrni
The complete experience a customer has with a brand or company, from initial awareness to post-purchase interactions.
ettermarkedet
adverbˈɛtːərˌmɑrkədɛt
The market for after-sales products or services, typically encompassing spare parts and accessories.