Begrepsammenligning
Customer journeyvslink
Relasjonsforklaring
The word "link" signifies the connections made throughout a "customer journey," illustrating how each interaction and touchpoint forms a bond that leads to a fulfilling experience and loyalty.
Begrepsammenligning
Detaljert oversikt over begge begreper
Customer journey
substantivˈkʌstəmər ˈdʒɜrni
The complete experience a customer has with a brand or company, from initial awareness to post-purchase interactions.