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Customer Service AutomationvsHotjar
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Customer Service Automation and Hotjar connect through their shared goal of enhancing user experience, as automation streamlines support processes while Hotjar provides insights into user behavior, allowing businesses to better meet customer needs.
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Customer Service Automation
nounˈkʌstəmər ˈsɜrvɪs ˌɔtəmˈeɪʃən
The use of technology to automate customer service tasks and processes, thereby enhancing operational efficiency and improving the overall customer experience.
Hotjar
noun/hɒtˈdʒɑːr/
Hotjar is a behavior analytics and user feedback platform that enables website owners to gain insights into how visitors interact with their sites.