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Customer service chatbot platformvsHotjar

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Hotjar, known for its user feedback analysis tools, can enhance a customer service chatbot platform by providing insights into customer behavior and needs, thus optimizing chatbot interactions for better service outcomes.

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Customer service chatbot platform

nounˈkʌstəmər ˈsɜrvɪs ˈʧætˌbɔt ˈplætfɔrm

A software platform that leverages chatbot technology to deliver automated customer service, enabling businesses to engage with customers through conversational interfaces.

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Hotjar

noun/hɒtˈdʒɑːr/

Hotjar is a behavior analytics and user feedback platform that enables website owners to gain insights into how visitors interact with their sites.

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