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loyalty schemevsCustomer Service Chatbot
Relasjonsforklaring
A 'Customer Service Chatbot' enhances user experience by providing instant support, thereby increasing engagement and satisfaction, which are key drivers for the success of a 'loyalty scheme.'
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Customer Service Chatbot
nounˈkʌstəmər ˈsɜrvɪs ˈʧætˌbɑt
A computer program designed to simulate conversation with human users, typically employed to assist customers in obtaining information or resolving issues related to products or services.
loyalty scheme
noun/ˈlɔɪəlti skiːm/
Et lojalitetsprogram er en markedsføringsstrategi som tilbyr belønninger til kunder som gjentatte ganger kjøper en bedrifts produkter eller tjenester.