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Social media monitoring toolsvsChatbot
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Chatbots can enhance social media monitoring tools by facilitating real-time engagement and analysis of user interactions, thus transforming passive observation into active communication.
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Chatbot
nounʧætˌbɑt
A software application designed to simulate human conversation through text or voice interactions.
Social media monitoring tools
noun/ˈsoʊʃəl ˈmiːdiə ˈmɒnɪtərɪŋ tuːlz/
Tools designed to track, analyze, and manage social media interactions and online presence.