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Customer journey mapping platformvsjson
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JSON, a lightweight data interchange format, serves as a flexible way to structure and transmit customer journey data, enabling detailed analysis and visualization on customer journey mapping platforms.
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Customer journey mapping platform
nounˈkʌstəmər ˈdʒɜrni ˈmæpɪŋ ˈplætfɔrm
A system or tool designed to visualize and analyze the various stages and interactions a customer experiences with a company, product, or service throughout their engagement.
json
noun/ˈdʒeɪ.sɒn/
A lightweight data interchange format that is easy for humans to read and write and easy for machines to parse and generate.