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Begrepsrelasjon

Customer service og Social media monitoring software

Forklaring

Relasjonsforklaring

Customer service thrives on timely feedback gathered through social media monitoring software, enabling businesses to address customer concerns proactively and enhance their overall experience.

Begrepene

Customer service

nounˈkʌstəmər ˈsɜrvɪs

The assistance and advice provided by a company to individuals who purchase or utilize its products or services.

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Social media monitoring software

nounˈsoʊʃəl ˈmiːdiə ˈmɒnɪtərɪŋ ˈsɔːftwɛər

Software designed to track, analyze, and manage interactions and content across social media platforms.

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